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Reviews

What Our Customers Are Saying

It's hard to know where to start with a project I felt would be a terribly difficult one, but one thing I can say is that I couldn't have chosen a better company to handle my home improvements. I own an 1833 historical home and have been particular with who worked on it. With a very uneven roof, failing gutters and the need for updates appropriate for my home, I was overwhelmed and leery of letting just any contractor handle the needed improvements. Lorin met with me and explained what Miller Custom Exteriors could do, and after taking several months to make a decision, I contacted him and gave the go ahead to start the improvements. I can't say enough good about Joe and his roofing guys. Joe made the needed new rafters one at a time, measuring and cutting them so the very uneven roof would finally be straight and level. I just loved these young men who were so particular with their work and very selective on doing the right thing for my house. I love the new metal shingle shakes with the powder coated paint. The roof has the appearance of old world slate. Nate and his guys were unbelievable with their skill in building the new facia and soffit and installing new trim and new cement board on the gable area of the house and the door surround and header of my carriage house. What excellent workmanship! Everything was custom made and so right for my house. Much of the old, original facia/soffit wood was rotten and for a couple of days of tearing out this rotted wood, Nate went home quite dirty and never complained about the dirt he encountered. Thank you, Nate, for going the extra mile to make things right. Kevin and Troy installed the seamless gutters and downspouts with such precision. The gutters are beautiful. They don't look like gutters, they look like trim around the house. What a beautiful product that works so well. During a hard rain, I walked around the house and the gutters and downspouts were working perfectly. Mark and Luke put the great finishing touches on the porch ceiling and portico area and made it more beautiful than I could have imagined. The bead board ceiling and raised panels around the inside of the portico are stunning. I can truly say that from the new metal shingle shakes, to the new facia/soffit, to the gutters and downspouts, to the new porch ceiling and portico raised panels, and lastly to the carriage house door surround, I am forever grateful for the highest quality of workmanship and products available out there on the market. Thank you for a job well done and thank you so much for always leaving my property cleaner than when you arrived! I won't hesitate to call you for my next project and give you the highest recommendation.

Julie Shuman, Carrollton,Ohio
Products Purchased:

WOW! We are so impressed with the work Miller Custom Exteriors did for us. We just had them install a new roof, and I'm not sure I'll be able to adequately express how pleased we are! From the time their crew started, until the time they finished, it was a quality, professional job. Not one curse word, no loud nasty music; who'd believe there are such crews today? ( they didn't "spit" all over either ) We had a complete tear- off ( two layers ), the wood underlayment needed replaced in some areas, and they worked til they got the job done......no slacking off. They were very careful to protect our plants and landscaping, covering it all "gently". When they were done, they cleaned the entire area up, and left it spotless. We would most definitely hire them again for any and all projects that we might want done. I recommend them to anyone who's looking for a quality job with top notch crews. Ten stars to Miller Custom Exteriors! Ask for Aaron Miller and his crew, those guys are the best!

Keith Buswell, Elyria, Ohio
Products Purchased:

The installers at Millers have just installed a seamless gutter system with gutter guards and as with the metal roofing they had done earlier it was a first class professional job.I would highly recommend Millers for any work that a homeowner is contemplating.They do outstanding work and answer all questions you may have and i guarantee you will be glad you choose Millers Custom Exterriors

Edward Pietrouski, Girard, Ohio

Where to begin. Cannot say enough about the great experience we have had with this Company. From Sam Vera our salesman, to the owners of the company. We were impressed with both of our installation crews, we had both the sliding door crew and the spouting crews at our home numerous times to complete the work. Both were very professional and did outstanding work. Most of all we loved the detail both crews took to do the work. All people we were involved with from start to finish were very professional and courteous .We highly recommend this company.

Marvin & Cathy Zabel, North Lawrence, Ohio

We are so happy with our new gutters and down spouts. Miller Custom came highly recommended by a friend and now we see why! From the courteous salesman (Dana), to our expert crew led by Willis, everything about our job turned out perfectly and we would highly recommend this company to anyone who needs some exterior work done on their home! Thanks again Miller Custom Exteriors!

Diane, Medina, Ohio

To Doug McClure

Just wanted to send a big "Thank You" for your courteous and prompt service--Kevin & Troy were very efficient and left the work areas neat and kept the damage to the yard to a minimum.

I will recommend Miller/ABC to anyone looking for any of your services.

Sherri Lance, Rittman, OH

I just wanted you to know I appreciate your company's fine workmanship.

Everyone provided excellent service, especially Nate.

The finished product was just what I hoped for.

Thanks for all your help.

Alma Gillogly, Canton, OH

Dear Sam,

Dave & I just want to say thank you for being so helpful and understanding in getter our gutter/roof issue resolved.  in hind sight, we cearly should have made a different decision re: gutter protection.

The problem was fixed, it looks great and we are very appreciative! Thanks for being a standup customer service guy.  We know you didn't have to helpus, you could have told us to go pound salt!. We really are very grateful to you and your service guy.

Best Wishes for a Happy, Prosperous, Healthy 2016.

Dave & Fran Gengo, Wooster OH

Our initial plan was to replace the existing asphalt roof on our house which was about 22 years old. It developed a small leak and also started to look unsightly due to algae stains that seem to be very common with asphalt roofs nowadays. Our research had us liking all of the benefits of metal roofs, but we thought it would be cost prohibitive to get one. Our first couple of estimates reinforced this thought. We did contact Miller Custom Exteriors after seeing their customer reviews on Angie's List. Our initial conversation with them was not only a bit more encouraging from a cost standpoint, but they also provided us with an extensive list of metal roofs that they had installed over the years. The ability to drive around and look at some actual metal roofs was very helpful. There are very few metal roofs installed in our area, but there was one that they had done recently that was very close to us. Lorin Miller arranged for us to stop by and speak with this customer and get a close look at their work. The product and installation were impressive and the referral was outstanding. So, we decided to have Lorin come out and give us a formal quote. The cost of the roof that we selected (ABC Generations Royal Brown Shake) was about 50% more than the asphalt roof quotes that we received, but this was still much lower than the other metal roof quotes we obtained. This put the metal roof within our budget. We also got quotes on few additional items (Gutters, ProVia entry door, cupola) and their prices were very competitive so we decided to add them to the project.

We can't say enough about the crew that performed the work. The weather made the job very challenging. Scheduling the work was understandably difficult, but Ed Miller communicated well with us and kept us informed on when his crew would or would not be coming. It rained off and on throughout the three days and not once did we feel the workers were compromising the quality of work due to the conditions. They were very professional and cleaned up the site each day. Joe and his crew obviously take great pride in their work and it showed on this project. Everything turned out better then we expected. Without any reservations, we would recommend Miller Custom Exteriors and will use them again for other home improvements.

Mary Turk, Kirtland

We have just completed a major renovation involving seamless siding, all windows, doors and gutters. We used Miller Custom Exteriors because we employed them last year to replace our roof. Their quality of work and the attention to detail is not something you find with many contractors. The workers are friendly, professional, respectful and clean up at the end of each day. They are on-time and don't leave at the end of the day until an appropriate point in the work is reached. We never saw them take any kind of break except for lunch. I highly recommend Mark, Brian, Norm and all the others who worked on our house. They are a breath of fresh air.

We are extremely pleased with the work that was done and have already recommended Miller's to others. Several people have stopped by to say how impressed they are with the work. Loren and Ed have been fantastic also.

I want to put this into perspective - I have never written a review like this for anyone else.   

We have already asked for a quote to have some more work done and we have several other projects lined up over the next few years that they can help us with. 

Thanks to everyone at Miller's for a job very well done - the work will last a lifetime.

Brian Furlong, North Lawrence